THE INFORMATION WE COLLECT:
“Personally Identifiable Information” is any information that may be used to identity an individual, including, but not limited to, a first and last name, home or other physical address, an email address, phone number or other contact information, whether at work or at home. Stratosphere Investing Products may request Personally Identifiable Information from you when you register to use our website and services, and at various other locations on our website such as message boards, blogs and surveys. If you do not want your Personally Identifiable Information collected, please do not submit it to us.
Non-personally identifiable information (“non-personal information”) is information that, by itself, cannot be used to identify or contact you. Examples of this type of information include the type of internet browser or computer operating system you use, demographic information (your age, gender, income, education, profession, zip code, etc.), the date and time you visited our website, the pages you accessed, the name of the website from which you linked to our website and other anonymous data involving your use of our website. We use this information to analyze trends and gather broad demographic information for aggregate use. This information is not linked to any Personally Identifiable Information.
HOW WE COLLECT THIS INFORMATION:
Website use. We track visitors to our website. This data allows Stratosphere Investing Products to provide the best service possible by helping to ensure the health of the network and services, developing and deploying new business services, researching, improving and maintaining our existing business services and providing customized services to our users.
COOKIES. When you visit our website we may utilize cookies, which are small files that are placed on a computer. A cookie contains a string of characters to identify your browser and may be used to help provide a more customized user experience. Most internet browsers are set by default to accept cookies, and if you have opted not to accept cookies, you may experience some functionality issues in using some of the features of our website.
LOG FILES. When you view a website, your browser sends data about your computer system to web server. Our servers capture this information which may include browser type, time of day, IP address, or cookie and language information. We capture this data when you visit our website.
LINKS. Our servers keep track of links within our Website that you may click on when viewing content. This data is used to better provide content to our users. This data is used to better provide content to our users.
WEB FORMS. When you complete one of our online forms, we ask for data about you (name address, email address, etc.). This data is designed to help our internal staff better meet your needs. We may use, combine, or track this data with other services and features of Stratosphere Investing Products to provide the opportunity for you to opt out of the combining of such data.
EMAIL SUBMISSIONS. We may keep records of all email communications sent to Stratosphere Investing Products. These emails may be processed and used to provide feedback, answer questions, or service some other request.
OTHER DATA. We may collect other non-public personal information concerning you provided by you on applications, contracts or other forms furnished to Stratosphere Investing Products, or through other interactions you have with Stratosphere Investing Products.
HOW WE USE THIS INFORMATION:
We do not provide your personal information to mailing list vendors or solicitors.
As part of the service you have purchased from Stratosphere Investing Products, we will, with your permission, disclose limited information to attorneys, accountants, custodians, brokerages, banks and other institutions with which you have established a relationship. You may opt from our sharing information with these third parties by notifying us at any time by telephone, mail, fax, email, or in person.
We require strict confidentiality in our agreements with unaffiliated third parties that require access to your personal information, including financial service companies, consultants, and auditors. Federal and state securities regulators may review our company records and your personal records as permitted by law.
Furthermore, we restrict access to your non-public personal information to those persons who require such information to provide products or services to you. All records containing your non-public personal information are also maintained at the service providers’ places of business.
We may share aggregated usage data with our support vendors and third-party suppliers that do not provide a method to individually track a user, or when we have been provided your explicit consent to share the information with a third party.
SAFEGURDING YOUR INGORMATION
We limit employee access to information only to those who have a business or professional reason for knowing, and only to non-affiliated parties as permitted by law.
We maintain a secure office and equipment infrastructure to ensure that your information is not placed at unreasonable risk. We employ a firewall barrier, secure data encryption techniques and authentication procedures in our computer environment.
HOW TO CONTACT US REGARDING PRIVACY CONCERNS:
If you have any questions or concerns with this policy please feel free to contact us.